Understanding how your customer process information and how you should present the contents of your sales script. Know exactly which selling style suits him.

Reading your candidates. This skill helps reveal information about your candidates and assist you in conducting a more effective job interview. It gives you a tremendous advantage in hiring the perfect candidate.

The skill enables you to read your potential business partner clearly and will help you make critical decisions like knowing if this person is a good match as a business partner. You would certainly like to know as much about the person you are going to invest in.

Profile people with greater accuracy. 

By understanding the profile type of a person, the best communication styles can be used to approach a situation.

 This session helps sharpen the participants in various areas including, people skills, smart communication, how to put your customers in their ‘element’ and many psychological strategies. 

It also helps create a more positive attitude in the workplace and increase productivity.

Getting others to adore you and making them your cheer-leaders is a vital component which ensures opportunities keep flowing in. This session will provide ideas in how people can create the ‘wow’ factor for their clients or towards their colleagues.

People can’t help others if they do not know what they need. There are precise action plans and steps to take to make advisors visible in the market square. The sessions provides ideas on how they can be seen and heard and be appointed.

Success doesn’t come by chance but by design. Every step is calculated and executed with precision.

Keep the momentum going by not getting distracted by unproductive events. What you could do when you are on a winning streak, how to push ahead and leave the competition behind. Leverage and increase your winning momentum. Learn how to create your own head start.

Revisit your current strengths and learn how you can raise the odds of winning.

Acquiring new insights and skill sets is key to stay ahead. In order to stay ahead of the game, new information, new knowledge and new skill sets are the way to go. With added firepower to the arsenal, winners will continue winning.

The game is always changing, so why shouldn’t your plan change too? Being too long in any business may require new motives to push yourself or your staff forward. Personal goals change may have to change to suit new aspirations. In this module, participants will get the bonus of examining the demographics and data which motivate sales people based on close to two decades of research.

Creating a winners mind-set. What you choose to focus on will affect your performance and your performance will affect your outcome.

Employees will be more motivated once they understand and concur with the new policies and decision. Workplace harmony is increase many folds as management has the ability to muster support at every occasion. Teamwork and productivity will be significantly improved.

Lively Presentation, Table topics for discussion, Multimedia presentation.

In this mind blowing program, participants will discover what these 9 character traits which are the DNA makeup of ultra-successful individuals. These traits make them very successful. Can these traits be replicated for you to achieve the same success?

Extremely beneficially for:

• Entrepreneurs
• C-Level Executives
• Sales professionals
• Anyone who want to increase their Success Quotient

The speaker will not only share what these 9 traits are, but also share many key-points on how  individuals can raise their game in order to be more successful. There will be many thought provoking scenarios which will enable them to see things differently and re-strategize their personal game plan.

The ultra-successful have strong extreme behaviour profiles. This is what makes them stand out from the rest. Christian Chua will explain how these traits work for the billionaires and how individuals can adopt these traits to significant measure and also achieve breakthrough success.

This activity identifies the existing resources available in the organization and how these resources could be used for other effective and productive means.

In this activity, participants are made to travel to the future and visualize what the organization will positively look like. This allows the staff to have the free flow of ideas in a simulated environment of limitless resources and constraints. This is to spark off a plethora of new ideas.

1. Adapt your approach to different people through understanding human profiling.
2. Understand why conflicts happen and how to avoid them.
3. Learn how to respond tactfully when faced with tension or disagreement.
4. Use appropriate language that will calm difficult situations and people.
5. Know the difference between dangerous words and dependable words.
6. Use effective influencing skills to positively affect the outcome of every situation.
7. Develop your people skills to create concord instead of conflict.
8. Improve your communication skills and increase co-operation and collaboration.
9. Practise assertive behaviour that will help control and defuse difficult situations
10. Build relationships that will improve workplace harmony, morale and motivation.

1. Understand conflict and why some people can be challenging
2. Triggers that provoke negative attitudes and difficult behaviour
3. Analyse different personality types with a special human profile
4. Learn how to handle each unique personality type effectively

1. Words to use and language to avoid in all your business dealings
2. Applying effective listening skills to defuse difficult situations
3. Gaining control of situations by acting more assertively
4. Successfully communicating ideas and viewpoints to achieve a positive outcome

1. Step-by-step methodology for applying influencing skills
2. How to present ideas convincingly and persuasively
3. Choosing the right behaviour to influence positive outcomes
4. Using empathy when dealing with difficult situations

1. How to make simple but effective attitude changes that reap beneficial outcomes
2. Using co-operation and collaboration to increase motivation and teamwork
3. How to change people’s way of thinking by winning their confidence
4. Benefits of building great relationships and winning bonds

1. Explicit Body Language. The reading of big movements and gestures.
2. Micro expressions. The reading of subtle facial expressions.
3. Speech Analysis. Looking of for the hesitation, pauses, rhythm of speech and choice of words.
4. Cold reading skills. Ability to profile people from the clothes, purchases and decisions they make.
5. Situational Analysis : Taking the surrounding into context before making a judgement.
6. Profiling : Understand Character Type, Behaviour Type, Thinking Patterns.
7. Spot diagnosis : The ability to read ‘tells’ based on medical symptoms on the body.

Even if you think you already know something about body language, facial emotional reflectors are much more involuntary and unconscious reactions.

It is hard to conceal what you are actually feeling. These traces of evidence of truth will appear as a brief, involuntary facial expression revealing how one really feels and thinks behind those spoken words or actions; or what one is trying hard to conceal.

You will be taught how to set up the right questioning environment that will expose maximum emotional reflectors of your subject. This has proven very effective even against the most trained individual. Former President Clinton was caught lying about his affair with Monica Lewinsky using these techniques.

The people around you leave hundreds of these signals every day. Learn how to catch these signals and use them to your advantage.

Who Has The Ability To Detect Emotions?

• Only 50 out of every 20,000 people are naturals when it comes to reading body signals.  i.e. 0.25% of the population
• The average person barely notices 15% of these hidden expressions.
• Few people are likely to be 100% accurate all the time.
• However, with keen observation and honing of this skill, you can increase your ability to 80-95% accuracy i.e. close to becoming a human lie detector.
• Men and women have the same level of accuracy potential.  Gender difference does not affect their ability to discern accurately.

Corporate Skills Acquisition 

1. Critical skill for the recruitment of new staff or team members.
2. To be able to make better decisions when making purchases. I.e. questioning a salesperson and watching for any signs of deception.
3. To avoid being deceived by staff, (family, friends) and acquaintances.
4. Useful for conflict resolution in organization. i.e.: How a person is feeling during a conflict. Finding out the truth during a conflict, who is lying and who is genuine. Who stole from the inventory?
5. Knowing how to question correctly and get the answers you want.
6. Being a more effective salesperson by mastering Body Language and *Cold Reading Skills.

Become an Effective Communicator

1. To build better relationships with family, friends and colleagues, knowing how to relate to them in a more beneficial manner.
2. To know exactly how others truly feel and to avoid conflict.
3. To communicate more effectively as you are able to sense your audience accurately.  (For Public Speaking)
4. Enhance counseling skills and to be able to detect non-verbal sub-conscious communication by people who may not want to face the truth. Often, they verbalize words they don’t mean.

 Personal Effectiveness

1. To be more conscious of your own body expressions. This is useful for people in the drama or acting circuit or anyone who are concern with personal image.
2. Maximize your advantage.  Act on the privilege information and be a more effective individual.

• HR Personnel – Increase your ability to recruit the correct candidate. Uncover the truth during the interview.
• Law Enforcement Officers (Police/ Private Investigators/School disciplinary officers/ Immigration officers/ Security Personnel). You will be able to detect the deceptions more accurately. Be a human lie detector. Spot the nervous one by the person’s body language.
• Purchasers: You will be able to detect the untruthful claims of the sales person.
• Teachers and Public Speakers: Sense your audience accurately and strategize your presentation to suit the emotional state of the audience. Know how to handle your peers and students. Identify the problematic characters before the problem arises.
• Management (CEOs / Principals/ Business Owners/Human Resource Personnel) Acquire the ability to read the emotional reflectors and lead your team skillfully. Know how your key personnel are feeling over a new assignment or policy.
• Counselors / Care givers: Master the ability to read your candidates’ emotions accurately and discover what they refuse to tell you. Increase your ability to empathize with your candidates by knowing exactly how they feel..
• Individuals who want have a tenacious appetite for personal development. Use these skills in numerous given situations.
• Trainers who are looking for a Certified Practitioner Certification in this field to enhance your net worth.
• Parents – Know exactly if your child is not telling the truth or not and avoid wrongfully hurting them or falling into their deception plans.
• Actors: Understand how to reproduce a realistic emotional expression. Be a more credible actor.

The trainer will acquaint you with both the basic and advance emotional reflectors.

• A glossary of professional terminology of this science is taught.
• You will go through a series of facial expressions and body expressions exercises where you will learn how to identify the hidden emotions.
• You will be taught how to use Questioning techniques towards your candidate to achieve your objectives.
• There will be workshop dynamics that will further enhance your ability to read emotions accurately.
• You will be taught how to cold read. (Cold reading is the ability to pick up clues that reveal much about a person from what he owns/ wears / associates with/ likes and dislikes).
• You will be put through a final test and candidates will be given a certification of Junior Practitioner.

• You will be more aware of the emotions of the people around you.
• You will be able to sense the room for negative vibes.
• You will be able to read people more accurately with this special skill, a skill that the common people call intuition.
• You will never been fooled by lies again.
• You will reduce costly mistakes from deceiving-individuals.

Acquire the piercing ability to read and perceive emotions, clues and subtle signs, no matter how minute, brief or small they are displayed. Use this knowledge and privilege information to better adapt to one’s environment or circumstances.

This program goes far beyond what you will ever read in the books, and we pride ourselves as the most advance body language training provider in Singapore.

You will be able to read through a person even if they have things they:

• Don’t say
• Can’t say
• Unconsciously reveal
• Intentionally conceal